Network Advocates | Microsoft Response Point

Microsoft® Response Point™ is revolutionary phone system software designed for small businesses. Easy to use and manage, Response Point is delivered on intuitive hardware--a complete solution in one affordable package.

Features

· Set up and make changes in minutes. The user-friendly administrator software lets average PC users complete moves, changes, or additions with a few mouse clicks.

· Access features with your voice. A breakthrough voice-activated user interface lets you tell your phone what to do.

· Provide for user mobility. Remote workers can use phones just like they are in the office.

· Add up to 50 phones as your business grows. The system expands to meet your needs, with no additional licensing fees.

Hardware and Software

Response Point is a simplified, streamlined phone system. Its basic elements are hardware (the base unit and phones) and software (Assistant, which runs on each user’s PC, and Administrator, which runs on the system administrator’s PC).

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Appliance base unit. The base unit is a specialized phone system appliance that functions like a PBX in a more traditional phone system. It is built on 100 percent solid-state architecture to optimize reliability and make it easy to support, while dedicated system software helps reduce the risk of a critical phone system failure.

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Phones. Response Point phones, easily identified by their bright blue Response Point buttons, are ready to be added via Administrator right out of the box.

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Administrator software. Microsoft Response Point Administrator is the central administration and monitoring program to configure and maintain the system. The simple wizard-based graphical user interface lets users add or change a phone or monitor, back up the base unit, alter call handling, and perform many other functions.

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Assistant software. Response Point Assistant software is the interface that runs on each user’s desktop computer and lets him or her customize the system, including choosing how voicemail messages are received, setting rules for call forwarding and incoming caller notifications, and more.

For more information, please view Microsoft’s Response Point website.

To speak with an engineer about the phone system, please call us at 1-877-412-1050 or eMail us at support@networkadvocates.com.